In trying to communicate with mules, the first thing to understand is that they want to please you. Underneath what may appear to be an unfeeling character is a willing and intelligent creature. I have had experience with draft and light horses, mules, and donkeys. I can say with confidence that after communication and trust has been established, donkeys are some of the hardest working and devoted souls I have ever dealt with. The mule inherits this quality and it makes him a reliable, dependable, and loyal fellow.