System Administrator with over 8 years of experience in the Customer service world and a jack-of-all-trades mentality that has fostered the ability to both enjoy the nitty-gritty in a role while also still being able to to see the forest for the trees.
That jack-of-all-trades mentality can be backed up by previous positions as an Assistant Department Manager at a grocery store, frontline Customer Support at REI ant then Amazon , followed by a jump into Workforce Management as a Real Time Traffic Analyst and finally to a system Administrator for both the CS and Trust organizations at Airbnb.
So, what the hell is wrong in the world? If you are looking for the answer, you sure have come to the right place. But, be forewarned, the truth can be extremely difficult to bear. If given a choice, most people will choose a comforting delusion over an uncomfortable truth which ultimately is responsible for most of the suffering in the world - the endless wars and conflict, the poverty, the killing.